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Volunteer

With your help we can do so much more

By choosing to volunteer with Skye & Lochalsh Citizens Advice Bureau you’ll be giving something truly valuable back to the community. As a charity, our volunteers are essential to allow us to deliver the important work we do. There are lots of ways you can help such as; 

  • Triage (welcoming clients and initiating first contact) 
  • Administration
  • Social Policy campaigning
  • Join our CAB management committee 
  • Fundraise
  • Promotion / Awareness-raising

Each of these activities uses different skills - skills that you may already have, or perhaps you would like to gain.  We will provide all the training you need.  Give us a call and let us explain more, we'd love to hear from you. 

What are the benefits?

Volunteering is a fantastic way to stay active and involved in the local community. As a new member of our team, we know you’ll feel instantly at home. 

Let’s not forget the feel-good factor too! Giving people the information and advice they need to turn their lives around is definitely worth getting out of bed for. 

As well as making a big difference to people’s lives, you can also learn some valuable skills when volunteering with us. 42% of Citizens Advice Bureau volunteers go on to further education or employment. 

As a Citizens Advice Bureau adviser, you’ll be part of the wider Scottish Citizens Advice network and will have access to ongoing training and development. There are a broad range of volunteering roles available within Skye & Lochalsh Citizens Advice Bureau, so you can use your knowledge, skills and experience where it matters most. From adviser roles to behind-the-scenes support. 

adviser

Our Adviser Training Programme is a mix of e-learning modules and practical learning.  Once completed you will be awarded our ATP Generalist Adviser Certificate, which is level 6 SCQF credit rated (equivalent to Higher level.)

If you’d like to volunteer with Skye & Lochalsh Citizens Advice Bureau or want to find out more, we’d love to hear from you.

Apply to volunteer

Volunteer with us

Volunteers from across the Highland CABs explain why you should come and join us. 

We need people like you to Volunteer in our Citizens Advice Bureau

Please don't just take our word for it. Here's what some of the people volunteering with us at Skye & Lochalsh Citizens Advice bureau have said about their volunteer experience: 

"There is a great sense of achievement when you assist a client and are able to resolve their issue. It is also a fabulous place to work with staff and volunteers working well together."

 "I started volunteering for the bureau in summer 2024 while I was home from university. I was looking for some work experience in a professional setting that can add to my knowledge from university while also helping individuals in the community in the process. CAB was the perfect place for this. The flexibility the office had around hours and fitting volunteering in with full time employment was something I had worried about. However, everyone in the office was grateful for any time you gave to CAB and very much flexible to suit me."

 "Working at CAB as a volunteer is an opportunity to learn as well as helping clients."

  "I haven’t looked back since volunteering and would recommend it to anyone. I have felt very supported within my role, although some cases can be daunting, help is always on hand. You never know what cases you might pick up the phone to, which makes the work very varied. I enjoy the ability to follow up on cases and support clients until their issue is resolved; it’s not just a case of dealing with a one-off piece of advice."

 "It makes me very proud to be a volunteer especially when we realise the value of the volunteering at CAB throughout Scotland. The figures quoted amaze me, so we should all be proud of what we do."